Multicultural Workforce Development

Cultural differences breed misunderstanding and conflict. Absent an understanding of the factors affecting cooperation and multicultural group performance, team dysfunction is likely to prevail and the business objectives frustrated. Helping Americans to better understand the nuances of other cultures and how to productively engage is another vital focus of our business-focused intercultural training.

We believe to exactly meet the needs of our clients requires careful listening to the stakeholders to understand the challenges that need to be addressed. Our approach:

Thorough needs assessment to ensure that the training is relevant to your specific circumstances; includes your critical incidents and exactly meets your needs.
Measuring the results of an engagement is often challenging. The engagement group may feel a new sense of awareness at the end of the training but changing behavior is the ultimate objective for you.
Post-program evaluation and the availability of ongoing incident coaching are included in our offer to ensure the ongoing involvement beyond the training event.

We suggest face-to-face meetings at your earliest convenience with decision makers, stakeholders and multicultural professionals on our team who will design the proposed program. In this way, without any obligation on your part, you will have the opportunity to fully evaluate the business proposition and the value to your organization.

A sample list of programs conducted by us includes:

Multicultural Team Building examines how culture affects all aspects of group business and includes customized conflict resolution with client experienced case examples.
Country-Specific or Regional Business Workshop focuses on business and culture in a particular country/region. Group programs provide in-depth analyses and practical guidelines related to business customs, practices and social etiquette.
Effective Distance Communication across Cultures addresses various means of exchanging information successfully via the Internet, video-conferencing, and telecommunications.
Global Leadership Development builds upon the intercultural competencies, leadership skills and trans-national outlook of key employees and incorporates development model for current leadership team and template for development of succession candidates.
International Mergers and Acquisitions identifies key issues of culture - both national and corporate - in the due diligence and implementation critical to a merger’s success

Sample of Multicultural Team Building